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Last Updated 02/03/2026

Privacy Policy

Company: House of Zadaz LLC (DBA: ZADAZ)
Privacy Contact: privacy@houseofzadaz.com

1) Purpose and Scope

This Privacy Policy explains how House of Zadaz LLC operating as ZADAZ (“ZADAZ,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit or shop at www.houseofzadaz.com (the “Site”), communicate with us, or otherwise interact with our services (collectively, the “Services”).

This Policy is designed for U.S. commerce operations and includes specific disclosures for California residents under the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA) and any other privacy laws if applicable to our jurisdiction.

2) Definitions (Key Terms)

  • “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked with a particular consumer or household.

  • “Sensitive Personal Information” has the meaning given in the CPRA (e.g., certain government IDs, precise geolocation, financial account credentials).

  • “Sell” and “Share” have the meanings under the CPRA and can include disclosing information for certain advertising purposes.

  • “Service Providers” and “Contractors” refer to vendors processing information on our behalf under written agreements.

3) Information We Collect

We collect information in three ways: (a) you provide it, (b) we collect it automatically, and (c) we receive it from third parties.

A. Information you provide

  • Identifiers & contact details: name, email, phone number, billing/shipping address

  • Transaction data: items purchased, order value, order history, return requests, customer support communications

  • Account data (if enabled): login details, saved addresses, preferences

  • Customer communications: messages, emails, return photos and related content you send to us

B. Information collected automatically

  • Device and usage data: IP address, browser type, device identifiers, pages viewed, referral URLs, timestamps

  • Cookie and similar technology data: session cookies, analytics tags, and related identifiers (see Section 12)

C. Information from third parties

  • Payments: confirmation and limited payment metadata from Shopify Payments / PayPal (we do not receive your full card number)

  • Shipping: delivery status and address validation from carriers

  • Analytics: aggregated and event-level analytics via Google Analytics (as configured)

4) Information We Do Not Intentionally Collect

We do not intentionally collect:

  • Government-issued IDs (unless required for fraud prevention in exceptional cases)

  • Biometric identifiers

  • Sensitive health information

  • Precise geolocation data (GPS-level) as a standard practice

If you provide such information voluntarily, you do so at your discretion, and we may delete it where feasible and lawful.

5) How We Use Personal Information

We use Personal Information to:

  1. Process orders and provide Services (checkout, fulfillment, shipping, returns, refunds)
  2. Authenticate and secure transactions (fraud prevention, risk screening, account security)
  3. Provide customer support and respond to inquiries
  4. Operate and improve the Site (performance, troubleshooting, analytics, product experience)
  5. Marketing and communications (order updates, product announcements, promotions where permitted)
  6. Legal and compliance (tax, accounting, responding to lawful requests, enforcing terms)
  7. Business continuity and records (audit trails, dispute handling, operational integrity)

6) Legal Bases (International Users; GDPR-Oriented Summary)

If you are located in the EEA/UK (or similar jurisdictions), we process Personal Information based on:

  • Contract necessity (to process and deliver your order)

  • Legitimate interests (fraud prevention, security, improving the Services, limited marketing)

  • Consent (where required for certain cookies/marketing)

  • Legal obligation (tax, consumer law, recordkeeping)

This section is a summary; local law may grant additional rights (see Section 18).

7) How We Disclose Personal Information

We disclose Personal Information to the extent reasonably necessary to run the business, including to:

A. Operational vendors (Service Providers/Contractors)

  • E-commerce infrastructure: Shopify

  • Payment processors: Shopify Payments, PayPal

  • Shipping and logistics providers and address validation services

  • Email delivery and customer messaging tools used through Shopify

  • Analytics providers (e.g., Google Analytics)

B. Legal and safety disclosures
We may disclose information to law enforcement, regulators, courts, or other parties where we believe disclosure is reasonably necessary to comply with law, protect rights, prevent fraud, or enforce our agreements.

C. Business transfers
If we undergo a merger, acquisition, asset sale, or similar transaction, information may be transferred subject to standard confidentiality protections.

8) “Sale” and “Sharing” of Personal Information (CCPA/CPRA)

We do not sell Personal Information for money. However, under the CPRA, certain advertising-related disclosures may be considered “sharing” (e.g., for cross-context behavioral advertising).

  • If we use cookies/pixels that enable targeted advertising, that may constitute “sharing.”

  • You may opt out of “sale”/“sharing” at any time (see Section 16).

  • Global Privacy Control (GPC): We honor the Global Privacy Control (GPC) opt-out preference signal. If we detect a GPC signal from your browser, we will automatically opt you out of the”sale” or “sharing” of your Personal Information.

Do Not Sell or Share My Personal Information: _______________________________ (link/URL)

9) Sensitive Personal Information (CPRA)

We do not use or disclose Sensitive Personal Information for purposes that require a “Limit the Use of My Sensitive Personal Information” link unless we engage in processing beyond what is reasonably necessary to provide the Services.

If required, we will provide:
Limit the Use of My Sensitive Personal Information: _______________________________ (link/URL)

10) Data Retention

We retain Personal Information only as long as reasonably necessary for:

  • fulfilling orders and providing Services

  • maintaining business and financial records

  • preventing fraud and enforcing agreements

  • complying with legal obligations

Retention periods vary based on data type and legal requirements. For example, we generally retain:

  • Order Records: Seven (7) years (for tax and audit purposes).

  • Customer support inquiries: Two (2) years from closure of the ticket. 

  • Marketing Preferences: Until you opt out, plus a brief period to process the request.

We may retain aggregated or de-identified information indefinitely for internal analysis.

11) Security Safeguards

We maintain reasonable administrative, technical, and physical safeguards designed to protect Personal Information. Payment processing is handled by secure payment processors; we do not store full payment card numbers on our servers.

No security system is perfect. You are responsible for keeping account credentials confidential and using secure devices/networks when shopping online.

12) Cookies, Analytics, and Similar Technologies

We use cookies and similar technologies for:

  • Essential functions (cart, session management, site security)

  • Performance/analytics (traffic measurement, error tracking, site improvement)

  • Preference (remembering settings)

  • Marketing (where enabled; may involve “sharing” under CPRA)

You can control cookies through browser settings and, where available, our cookie banner/preferences tool:
Cookie Preferences: _______________________________ (link/URL)

Note: Some features may not function properly if you disable cookies.

13) Google Analytics

We use Google Analytics to understand Site usage and improve performance. Google may set cookies and collect usage information. You can learn more about Google’s controls through Google’s opt-out mechanisms and your cookie settings.

Where required by law, we will request cookie consent before enabling non-essential analytics.

14) Marketing Communications (Email/SMS)

Order-related messages (e.g., confirmations, shipping updates) are service communications and are sent as part of your purchase.

Marketing emails may be sent where permitted by law or where you opt in. You may unsubscribe at any time using the link in marketing emails or by contacting us at privacy@houseofzadaz.com.

SMS/Text Marketing. By consenting to ZADAZ SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal Do-Not-Call list. Message frequency varies. Consent is not a condition of purchase. If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

15) Children’s Privacy (COPPA)

The Site is not directed to children under 13, and we do not knowingly collect Personal Information from children under 13. If you believe a child has provided us Personal Information, contact privacy@houseofzadaz.com and we will take steps to delete it where required. Furthermore, in compliance with the CCPA/CPRA, we do not knowingly “sell” or “share” the Personal Information of consumers under 16 years of age without affirmative authorization.

16) U.S. State Privacy Rights (CCPA/CPRA and Other State Laws)

Depending on your state, you may have rights to:

  • Access certain Personal Information we hold

  • Delete certain Personal Information

  • Correct inaccurate Personal Information

  • Portability (receive a copy in a usable format)

  • Opt out of certain processing (including CPRA “sale/share” where applicable)

  • Non-discrimination for exercising privacy rights

California residents have additional rights described in Section 17.

17) California Privacy Notice (CCPA/CPRA)

A. Categories collected (past 12 months)
We may collect:

  1. Identifiers (name, email, phone, shipping/billing address, IP)
  2. Commercial information (purchase history, returns)
  3. Internet/network activity (device and usage data, cookies, analytics events)
  4. Approximate geolocation (derived from IP address)
  5. Customer service communications
  6. Inferences (preferences derived from purchase/usage patterns)

B. Sources

  • Directly from you

  • Automatically from your device/browser

  • From service providers (Shopify, payment processors, carriers, analytics providers)

C. Purposes

  • Order fulfillment and customer service

  • Security and fraud prevention

  • Site operations and improvement

  • Marketing/advertising (where enabled)

  • Legal compliance and enforcement

D. Disclosures
We disclose the above categories to Service Providers/Contractors for business purposes (Section 7).

E. “Sale/Sharing”
We do not sell for money. We may “share” for targeted advertising if marketing technologies are enabled. You may opt out (Section 8 / Section 19).

F. Retention
We retain information as described in Section 10.

G. “Shine the Light” Law

California Civil Code Section 1798.83 permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their Personal Information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of Personal Information disclosed. If applicable, this information would be provided by contacting privacy@houseofzadaz.com.

18) International Users (GDPR-Oriented Rights Summary)

If you are in the EEA/UK (or similar jurisdictions), you may have rights to:

  • access, correct, delete

  • restrict or object to processing

  • withdraw consent (where processing is based on consent)

  • data portability

  • lodge a complaint with a supervisory authority

We may transfer Personal Information to the United States and other countries where our vendors operate. When transferring data from the EEA, UK, or Switzerland to the U.S., we rely on Standard Contractual Clauses (SCCs) approved by the European Commission (or UK equivalent) or the EU-U.S. Data Privacy Framework (where applicable) to ensure your data remains protected.

19) How to Exercise Your Rights (Requests, Verification, Authorized Agents, GPC)

A. Submit a request
Email: privacy@houseofzadaz.com
Web form: _______________________________ (optional link)

B. Verification
To protect you, we may verify your identity before fulfilling requests (e.g., confirming order details, email access, or other reasonable methods).

C. Authorized agent (California)
California residents may use an authorized agent. We may require proof of authorization and separate verification.

D. Global Privacy Control (GPC)
Where required, we honor browser-based opt-out preference signals such as Global Privacy Control for “sale”/“sharing” opt-outs when detected in a compliant manner.

20) Updates and Contact

We may update this Privacy Policy to reflect operational, legal, or technical changes. The “Effective Date” above indicates when it was last updated.

Questions or concerns: privacy@houseofzadaz.com
Legal notices (non-privacy): legal@houseofzadaz.com